Attendance and Application for Leave

Need to mark your attendance or apply for leave?


We’ve prepared the guide below to walk you through everything you need to know—from checking in for classes to what to do if you miss one. Designed to keep things clear and hassle-free, it’s here to help you stay on top of your schedule and manage your academic responsibilities with ease.

HOW TO TAKE ATTENDANCE HOW TO APPLY LEAVE HOW TO CANCEL LEAVE FREQUENTLY ASKED QUESTIONS CONTACT US

Marking your attendance is now quick, easy, and paperless — thanks to the Classroom Attendance Marking System (CAMS). Whether you’re using the Taylor’s Mobile App or the Campus Central Portal, your attendance is automatically recorded and synced to your student profile. This helps reduce admin work for your lecturers and keeps your records up to date in real time.

Getting Started
When to Mark Attendance
A Note on Integrity

To use CAMS, make sure you have:

  • Taylor’s Mobile App: Download it from the App Store (iOS) or Play Store (Android).
  • Alternatively, you may also use the Campus Central Portal to mark your attendance if you are facing issues with your Taylor’s Mobile app.
  • A stable internet connection: A steady connection is needed to mark your attendance successfully.

CAMS is only active during the official scheduled class times listed in your student timetable. You can only check in during this window — not before or after. Once the session ends, the system will automatically close, and if your attendance hasn’t been marked, you will be recorded as absent for that class.

 

If you happen to miss marking your attendance due to a valid reason (e.g. technical issues, emergencies, or arriving late), don’t panic. Your lecturer has the authority to update your attendance manually, but this is subject to their discretion and will usually require supporting evidence or an explanation.

 

To avoid issues, always check your class schedule and ensure you're logged in on time. If you need assistance or clarification, be proactive and speak to your lecturer as soon as possible.

Do not attempt to mark attendance on behalf of someone else, use unauthorised methods, or manipulate the system in any way. This includes actions such as sharing your login credentials, spoofing your location, or asking others to check in for you.

 

Such behaviour not only violates the University's code of conduct but also undermines the fairness and integrity of our learning environment. Any misuse of the Classroom Attendance Marking System (CAMS) will be taken seriously and may lead to disciplinary action, which can include formal warnings, suspension, or other penalties as outlined in the student disciplinary policy.

 

Taylor’s University is committed to maintaining a culture of honesty and accountability — and we expect all students to do the same.

If you’re unable to attend class due to illness, personal matters, or other valid reasons, you can submit a leave application through the Campus Central Portal. Make sure to include the necessary details, such as the date, reason, and any supporting documents (e.g. medical certificate).

 

Your lecturer or faculty will review the request, and you’ll be notified once it’s approved or rejected. Remember to apply as soon as possible to avoid any issues with your attendance record.

Types of Leave You Can Apply For
What Should You Do
Approval Process
Attendance Policy Overview

Planned Leave
For upcoming events such as official university activities, important family occasions, legal appointments, or religious observances. Apply in advance with the necessary documentation.

Unplanned Leave
For absences on the current day or past dates due to medical issues, urgent personal matters, bereavement (immediate family), or other unexpected situations. Justification and supporting documents may be required.

1

Submit Your Application via Campus Central Portal
Complete the online leave application form with accurate details.

 

2

Upload Supporting Documents
Attach any required documents—such as a medical certificate, official letters, or a note from your parent or guardian—to support your application.

3

Follow the Submission Timeline

  • For planned leave: Submit at least 3 working days in advance.
  • For unplanned leave: Submit within 3 working days after the missed class.

4

Wait for Lecturer Review
Your lecturer will review your request. If it’s rejected and you believe it’s unfair, contact your Programme Director for advice on next steps, which may include submitting a new application.

5

Check Your Attendance Status
Once your case is marked as ‘Case Closed’, your attendance record will be updated. For future absences, the approved leave will usually be reflected one day after the missed class.

Note: You can only submit your application for leave after the start of semester. For any leave longer than two (2) weeks, you’ll need to apply for deferment of study instead. 

All students' leave applications are reviewed and approved by the respective module lecturer. Once submitted, your application will typically be processed within three (3) working days. During this time, the lecturer will assess your request and the supporting documents provided.

 

To check the status of your application—whether it has been approved, rejected, or is still under review—you can log in to the Campus Central Portal and visit the Request History page. Notifications are not sent via email or SMS, so it's important to regularly monitor your application status through this link.

 

If your application is rejected and you believe the decision was unfair, you are encouraged to contact your Programme Director for further clarification or guidance on next steps.

Students are required to maintain a minimum of 80% attendance in all scheduled classes. For online or blended modules, attendance is tracked based on the completion of online activities as outlined in the module syllabus and instructed by the module leader.

 

Your overall attendance percentage is calculated as follows: 

Total % of attendance across all modules ÷ Total number of modules

What Happens If You Fall Below the Required Attendance

What Happens If You Fall Below the Required Attendance

  • Impact on Grades: Absences may negatively impact your academic performance, especially in modules where class participation is essential and contributes to your final grade. 
  • Warning and Intervention: If your attendance drops below 90%, a warning letter will be sent to your Taylor’s email. In certain cases, your Programme Director may arrange a meeting with you to discuss and address the issue.
Important for International Students

Important for International Students

International students must maintain at least 80% attendance, in accordance with the regulations set by the Ministry of Higher Education (MoHE) and the Immigration Department of Malaysia.

  • Students who are absent without a valid reason and unreachable for three (3) consecutive days will be reported to the International Office (IO) for follow-up.
  • Students who are unreachable for fourteen (14) consecutive days without valid reason will be reported to the police, Immigration Department, and relevant foreign embassy, which may lead to the revocation of your Student Pass and Visa.

Poor attendance may also affect your eligibility to renew your Student Pass, i-KAD, or medical insurance.

If you no longer need your leave application to be processed, you can withdraw it through the Request History section in the Campus Central Portal.

 

You can withdraw your leave application if the status is:

 

  • New
  • In Progress

 

Once your withdrawal is successful:

  • Your application status will be updated to 'Withdrawn by Student'.
  • Email notifications will be sent to you and your relevant lecturers automatically.

 

Note: You are not allowed to withdraw a leave application with a Case Closed status.

FOR ATTENDANCE MARKING
FOR LEAVE CANCELLATION

What is CAMS?

What is CAMS?

CAMS stands for Classroom Attendance Marking System. CAMS refers to the system created to allow students to conveniently mark their attendance using their Taylor’s Mobile app. ​

How do I access this system to mark my attendance?​

How do I access this system to mark my attendance?​

The attendance marking feature is incorporated in the Taylor’s Mobile app, which can be downloaded from the App Store (iOS) or Play Store (Android). Refer to the User Guide for more information.​

 

  • Alternatively, you may also use the Campus Central Portal to mark your attendance if you are facing issues with your Taylor’s Mobile app.
​Do I have to use this system to mark my attendance in class?​

​Do I have to use this system to mark my attendance in class?​

Please follow instructions provided by your lectur​er for any attendance marking exercise. In the event your lecturer decides to use CAMS for a class, he/she would advise you accordingly. Failure to use this system when required may result in you being marked as absent in the class. As such, please do inform your lecturer if you are unable to use CAMS when instructed to. ​

What if the class details in the Attendance Marking page is incorrect?​

What if the class details in the Attendance Marking page is incorrect?​

Please close the attendance marking page (go back or click on Home) and reopen it (to refresh the view on the app). If that fails, try closing the Taylor’s Mobile app and re-launching it. If these steps do not resolve the issue, please inform your lecturer to mark your attendance manually and thereafter report this to ​ICT Service Desk.​​​

​What if my class does not appear in the Attendance Marking page?

​What if my class does not appear in the Attendance Marking page?

The class name will only appear at the scheduled time, provided you are registered for this module and allocated to this class. If it does not appear at the scheduled time, please inform your lecturer who would proceed to mark your attendance manually. You may be required to report this to ​ICT Service Desk if the problem persists. ​

​What if I am unable to mark my attendance?

​What if I am unable to mark my attendance?

Please inform your lecturer if you are unable to mark attendance. Typically, it could be due to one of the following: ​

  • Class has ended
  • Attendance taking window has ended
  • This class is not in your timetable
  • You are yet to officially add this module for the semester

If the problem persists, please proceed to report to​ ICT Service Desk.​

What if I cannot type the passcode provided by the lecturer, although I am prompted to enter it?​

What if I cannot type the passcode provided by the lecturer, although I am prompted to enter it?​

Please inform your lecturer and report this to ICT Service Desk.​​​​

​How do I key in attendance if I do not have iOS and Android device?​

​How do I key in attendance if I do not have iOS and Android device?​

Please inform your lecturer who would mark your attendance manually instead.​

Is the passcode case sensitive?

Is the passcode case sensitive?

No, the passcode is not case sensitive.​

Can I use my mobile data to mark attendance?

Can I use my mobile data to mark attendance?

Effective Aug 2020, CAMS can be used using reliable home WiFi and mobile data, and is not limited to campus student WiFi (Taylors Student, formerly known as i-Xcess).​

What if I did not bring a mobile device (mobile phone/laptop) to class?​

What if I did not bring a mobile device (mobile phone/laptop) to class?​

Please inform your lecturer who would mark your attendance manually instead.​

If I have not been registered to a class at the start of the semester, will I be marked as absent in the first class.

If I have not been registered to a class at the start of the semester, will I be marked as absent in the first class.

No. As you will not even appear in the attendance list prior to your enrolment to the class, you will not be marked as absent in these cases.​

I get the message 'You cannot login as another student to mark attendance' when attempting to mark attendance. What is the cause?​

I get the message 'You cannot login as another student to mark attendance' when attempting to mark attendance. What is the cause?​

You will receive this message if you are using the same device previously used by another student. In such cases, please allow at least 8 hours before using the same device for a new login to Taylor’s Mobile for CAMS. ​

How do I know I have marked my attendance successfully?​

How do I know I have marked my attendance successfully?​

You will get a confirmation when attendance marking is successful. In addition, you can refer to the Attendance Marking History page on your Taylor’s Mobile app, which would show your attendance marking history for the last 6 months. ​ ​

What if my Attendance Summary page shows me as absent even though my Attendance Marking History shows that I have marked the attendance for that class?

What if my Attendance Summary page shows me as absent even though my Attendance Marking History shows that I have marked the attendance for that class?

You can confirm your attendance through either Taylor’s Mobile App or the Campus Central portal. Please note that your lecturer has the authority to override your marked attendance.

  • In Taylor’s Mobile App, you may compare the logs on the Attendance Marking History page with those on the Attendance Summary page.
  • In the Campus Central portal, compare the logs on My Attendance Marking > Attendance Marking History with those on the My Attendance Record page.


If you notice any discrepancies between these pages, on either platform, please take screenshots of both and report the issue to the ICT Service Desk.

What should I do when there are multiple classes to select when marking attendance for a class? ​

What should I do when there are multiple classes to select when marking attendance for a class? ​

This can happen when there are unique setup for your class such as ‘forced clashes’. You should choose the class that best describes the class that you are attending (based on module code, module description, lecturer name) and mark your attendance accordingly. For the other class, kindly inform the lecturer teaching the module to update attendance manually. If you have questions on this setup, please contact Campus Central for an explanation. ​​

What is the new withdrawal enhancement?

What is the new withdrawal enhancement?

Students can now withdraw their leave applications when the application status is either New or In Progress.

Why can’t I see the Withdraw button for my application?

Why can’t I see the Withdraw button for my application?

The Withdraw button is only available for leave applications with the following statuses:

  • New
  • In Progress

 

If your application status is Case Closed, withdrawal is not allowed and the button will not be displayed.

Can I withdraw a leave application that has been rejected?

Can I withdraw a leave application that has been rejected?

Yes. If the overall leave application is still in New or In Progress status the application can still be withdrawn by the student.

Can I withdraw a leave application that is already Case Closed?

Can I withdraw a leave application that is already Case Closed?

No. Leave applications with a Case Closed status cannot be withdrawn.

Where can I withdraw my leave application?

Where can I withdraw my leave application?

You may withdraw your leave application using either of the following methods:

  • Through Request History > Click on Withdraw button
  • Through Request History > Click on View Detail button > Click on Withdraw button
Will my lecturers be informed when I withdraw my application?

Will my lecturers be informed when I withdraw my application?

Yes. All lecturers related to the leave application will receive an email notification when the withdrawal is completed.

Will I receive a confirmation after withdrawing my application?

Will I receive a confirmation after withdrawing my application?

Yes. A confirmation email will be sent to your Taylor’s student email.

What will happen to the classes listed in my leave application after withdrawal?

What will happen to the classes listed in my leave application after withdrawal?

All classes included in the leave application will be updated to Withdrawn.

What if some of my classes were already approved?

What if some of my classes were already approved?

Once the leave application is withdrawn, all class statuses under that application will be changed to Withdrawn, regardless of whether they were previously:

  • New
  • Approved
  • Rejected
Can I reactivate a withdrawn leave application?

Can I reactivate a withdrawn leave application?

No. Once a leave application has been successfully withdrawn, it cannot be reactivated. You will need to submit a new leave application in the Campus Central Portal.

How can I verify that my application has been withdrawn?

How can I verify that my application has been withdrawn?

You can check your Request History. The application status will display Withdrawn by Student.

Can I withdraw only one (1) class from my leave application?

Can I withdraw only one (1) class from my leave application?

No. The withdrawal action applies to the entire leave application. All classes associated with that application will be updated to Withdrawn.

I accidentally withdrew my application. What should I do?

I accidentally withdrew my application. What should I do?

Please submit a new leave application if the leave request is still required. If you require further assistance, please submit an enquiry via the Enquiry Form on the Campus Central Portal. Alternatively, you may contact us through the Live Chat function available on the Campus Central Portal or the Mobile App.

Who should I contact if I experience issues with the withdrawal function?

Who should I contact if I experience issues with the withdrawal function?

If you require further assistance, please submit an enquiry via the Enquiry Form on the Campus Central Portal. Alternatively, you may contact us through the Live Chat function available on the Campus Central Portal or the Mobile App.

Reach out to Campus Central via the Enquiry Form here and we’ll get back to you within one (1) working day.

Enquiry Form

Reach out to us here