Sometimes, continuing your current programme may no longer feel like the right fit—and that’s completely okay. Whether it’s due to personal circumstances, a shift in goals, or other reasons, it’s important to understand what programme withdrawal involves. This page will walk you through the process, what to prepare, and what happens next, so you can make an informed decision with confidence.
Every student’s journey is unique, and there are many reasons you might consider leaving your current programme:
Discontinuing Your Studies Permanently
If you've made the decision to stop your academic journey at Taylor’s for good, programme withdrawal is the formal process to close your current enrolment.
Planning to Transfer to Another Institution
If you intend to continue your studies elsewhere, withdrawing from your current programme ensures a clean transition and allows you to request the necessary academic documents.
Facing Personal or Academic Challenges
Health, financial, or personal issues—along with academic difficulties—can affect your ability to continue. Withdrawing gives you space to pause and reconsider your next steps when the time is right.
You may apply to withdraw at any point during the semester, but the timing matters — especially for refund eligibility and academic record. Processing timelines will also vary depending on when you submit your application. Please refer to the 'Processing Timeline' section for more details.
Refund eligibility depends on when you apply. There will be no refund after Week 2 of semester commencement.
We aim to process all withdrawal requests efficiently to help you move forward with your plans. Please take note of the following timelines based on when you submit your application:
During Teaching Weeks:
Applications are typically processed within seven (7) working days.
Note: Please only apply if you do not intend to continue with the current semester. Once processed, your status will be updated to ‘Withdrawn,’ and you will be considered inactive.
During Final Exams & Results Period:
If you apply during the final examination period or while waiting for results, your application will be processed after the final results are published on the Campus Central Portal.
Re-sit Candidates:
If you are granted a re-sit, we will process your withdrawal once your re-sit results have been officially released.
Notification of Outcome
Once your withdrawal is finalised, an official notification will be sent directly to your Taylor’s student email address.
Students are advised to consult their Programme Director before withdrawing to understand the implications and explore available options.
Note for International Students:
Before applying, please inform the International Office of your intention to withdraw. Be sure to cancel your visa properly to avoid losing your International Security Deposit and any issues with future entry into Malaysia.
International Office (IO)
Location: Block A, Level 2
Call: +603-5629 5009 / 5010 / 5017
Before submitting your request through the Campus Central Portal, ensure that any relevant supporting documents are prepared and ready for upload. If you do not have any documents to submit, you may skip this step.
Important: Incomplete or missing documents may delay the processing of your application.
The Virtual Assistant will display a summary of your request based on your responses. Review the details carefully.
Once confirmed, you will receive :
Please keep your case reference number for future correspondence.
Use the secure link provided to upload all required documents.
Please note: Your application will not move forward until the necessary documents have been successfully uploaded.
You may still be liable for tuition fees based on your withdrawal date. Refunds, if applicable, will follow the University’s fee refund policy. Outstanding balances must be settled before your withdrawal can be processed.
If you are using EPF funds, PTPTN loan, or are sponsored by an external body, your withdrawal may affect your eligibility or result in the need to repay disbursed funds. Some sponsors may also require a formal explanation or documentation for the withdrawal.
International students must comply with visa regulations. Withdrawing from your programme may lead to the cancellation of your student visa, requiring you to leave the country within a short timeframe. We recommend consulting the International Office before taking action.
Before you proceed with a withdrawal or change in enrolment, it's important to understand how it may affect your tuition fees and eligibility for a refund. The University has specific guidelines and timelines that determine whether you'll receive a full, partial, or no refund.
Whether you're eligible for a refund depends on when you submit your withdrawal application. Submitting early in the semester increases the likelihood of receiving a refund, while late applications may result in forfeiture of fees already paid. Refunds are typically only processed after all required steps (e.g., form submission, clearance, and approvals) are completed.
If you are an international student, you are required to consult the International Office (IO) for advice on Visa cancellation before submitting the withdrawal form to Campus Central. If you fail to do a proper cancellation before you leave Malaysia, there will be no refund to your International Security Deposit, and you may have difficulty entering Malaysia in the future.
Taylor’s will issue any applicable refund under the name of the parent / guardian / sponsor / student as declared in the application form.
Taylor’s University follows a structured refund schedule tied to the academic calendar.
*except for non-refundable fees such as Enrolment Fee, Module Registration Fee, International Student Enrollment Fee, International Student Charge and Registration & Licensing Fee.
All refund shall be free of interest and Taylor’s reserves the right to offset the refundable amount against any outstanding fees or whatsoever payments due and owing to Taylor’s. Administrative fee is waived for refund of deposits.
After your withdrawal is confirmed, your access to Taylor’s student systems—including your email, Campus Central Portal, MyTIMeS, and ReWIND—will be deactivated after a 30-day grace period. To avoid any inconvenience, be sure to:
If you have completed at least one (1) semester of a Taylor’s award programme, you may self-generate a partial academic transcript using the Self-Service Printing function on the Campus Central Portal. This document can serve as proof of your academic progress—particularly useful if you intend to pursue studies at another institution, apply for jobs, or seek sponsorship opportunities.
Apart from generating your partial academic transcript, you might also want to download your course syllabus / module information, which is useful if you intend to pursue studies at another institution. The course syllabus is used to help the new institution assess whether the modules/subjects you’ve completed can be granted credit transfer or exemption.
It provides details such as:
With this information, the receiving institution can compare your previous coursework with their own curriculum and decide which modules/subjects can be recognised, so you don’t have to repeat similar modules/subjects.
You can locate your course syllabus / module information in the Programme Guide on the Campus Central Portal.
If you are an international student withdrawing from Taylor’s University to join another institution in Malaysia, you will need a Release Letter and an Attendance Report to apply for a new Student Pass. You can email the International Office (IO) at internationaloffice@taylors.edu.my, attaching the offer letter from your new institution, to request these documents.
Not sure which option is best for you? Reach out to our Education Counsellor for guidance. They can help you assess your situation, explore possible pathways, and support you in making an informed decision. You can also contact Campus Central for help navigating the deferment, transfer, or mode-switching processes.
If you have any questions, contact Campus Central via the Enquiry Form and we’ll get back to you within one (1) working day.
