While AI is often associated with automation or efficiency, its deeper potential lies in enabling meaningful dialogue. Natural language processing tools, speech-to-text applications, and real-time translation engines now allow people to converse across languages instantly. Yet beyond convenience, these technologies help foster mutual respect by helping learners not only translate words but also understand contexts, tone, culture, and nuance.
For example, AI-driven learning platforms can analyse how learners respond to linguistic cues and customise lessons to develop both linguistic accuracy and cultural sensitivity. This is especially significant in multicultural societies such as Malaysia, where diversity forms the foundation of social interaction.
As technology advances, AI also helps preserve cultural identities by making less-taught languages more accessible. By integrating AI into language education, we can create learning environments that are dynamic, inclusive, and responsive to each learner’s pace and background.
For instance, teaching the Malay language to a global audience through AI platforms offers opportunities to explore not only grammar or vocabulary, but to experience the cultural richness of expressions, proverbs, and traditions embedded within the language. Through exposure to authentic voices and real-life scenarios, AI can dismantle stereotypes and cultivate intercultural empathy.
